Frequently Asked Questions
Everything you need to know about our ethereal collections and service.
What is the best way to care for my One Hundred Stars garment?
To maintain the vibrant colors and delicate fibers of our screen-printed fabrics, we recommend hand washing in cool water or using a delicate machine cycle at 30°C. Always air dry and iron on a cool setting.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location but generally arrive within 7-14 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached. Please note that customers are responsible for return shipping costs unless the item is faulty.
Are your products ethically produced?
Sustainability and ethics are at the heart of our brand. We work closely with a small family-run business in India to ensure fair wages, safe working conditions, and high-quality craftsmanship for every piece we create.
Do you offer gift wrapping services?
Yes, we offer a luxury gift-wrapping service at checkout. Your items will be beautifully wrapped in tissue paper and placed in a signature branded box, making it the perfect gift for someone special.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support digital wallets like PayPal, Apple Pay, and Google Pay.