Returns & Exchanges
At One Hundred Stars, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return or exchange any unworn, unwashed items within 30 days of delivery.
Request a Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place your items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
Ship the Parcel
Affix the provided prepaid return label to your package and drop it off at any authorized courier location or post office.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing